InfraDev Connect

Brief types we write

Each engagement ends in a document your team can open without us in the room—shaped for SaaS product adoption and feature usage reporting decisions.

These are formats, not software modules. We assemble them from your exports, interviews, and working sessions.

Activation door brief

Names the first completed action that counts as arrival, the share of new accounts that cross it, and the friction that stops the rest.

Feature reach memo

Lists priority features with first-touch versus repeat-use notes, plus which cohorts never arrive.

Quiet seats note

Separates billing-only logins from working seats and recommends whether outreach or product change comes first.

Cycle report

Dated comparison against the prior reporting period with a short change log of shipped or retired features.

Catalog annotation

Event and property inventory marked for collisions, retirements, and adoption-ready glossary entries.

Session summary

Owners, dates, and the three experiments agreed in an adoption working session.

How to commission a brief

Most clients begin with a Product Adoption Assessment. Recurring teams move into a Feature Usage Reporting Cycle. If you already know the format you need, say so when you write.

Commission a brief