Flagship engagement
Product Adoption Assessment
A structured review of how teams and end users actually take up your product’s core actions, with a written brief that names gaps and next moves.
Who it is for
Product managers, founders, and customer-success leads who need a clear picture of who uses which features—and who does not.
What you receive
A concise adoption brief covering activation paths, feature reach, drop-off points, and a prioritized action list your team can own.
Included
- Kickoff call to map product goals and the actions that matter
- Guided review of available usage exports, event catalogs, and support themes
- Two working sessions with product and success stakeholders
- Written adoption brief with findings, constraints, and recommended sequence
- 30-minute walkthrough of the brief with your team
Not included
- Ongoing analytics tooling setup or dashboard engineering
- Marketing campaign execution
- Legal or compliance audits
How the work unfolds
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Frame
We agree which journeys and features count as success for this product, and what evidence you already hold.
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Gather
We work from your exports, event lists, and interview notes—no black-box models, just shared source material.
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Interpret
We separate signal from noise: habitual use versus one-time curiosity, power cohorts versus silent seats.
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Brief
You receive a written brief and a live walkthrough so the next decisions sit with people who know the product.
Preparation
Share anonymized usage extracts where possible, a current feature list, and access to one product owner and one success or support lead.
Constraints
We do not replace your analytics vendor. We interpret what you already collect and help you decide what to measure next.